Privacy, terms & security
Plain-English summaries of the three documents nobody reads. The full legal versions are linked at the bottom of each section.
We collect what’s needed to run your account and support you: contact details, shop details, and product usage. We do not sell your data, we do not share customer records with third parties for marketing, and we don’t email you after you tell us to stop. Read the full Privacy Policy →
Helios is month-to-month: $199/mo for Starter (10 users), billed monthly or annually, with a 14-day free trial that needs no credit card. Cancel anytime with no penalty, extra seats are $9.90/user/month, and we target 99.9% uptime. Your data stays yours the whole way through. Read the full Terms of Service →
Data is encrypted in transit (TLS) and at rest, hosted on secure cloud infrastructure with automated daily backups, role-based access, and least-privilege internal controls. We’re happy to complete any security questionnaire your insurer or group requires. Read the Security overview →
Your shop’s data belongs to you. Export photos as a ZIP and your records anytime, and if you ever leave we hand back a complete export — no lock-in, no hostage-taking. Read the Data Processing terms →